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Service Basics

Service Basics

Train 321 created a Service Basics series to train your staff on common service and customer-related issues that may arise in the workplace. The courses are created in microlearning format to facilitate better attention to and retention of the training materials.

Our Safety Basics courses include:

  • Adult Entertainment
  • Being the Valet
  • Food Allergies
  • Hello, Goodbye and Thank You
  • How to Ask Open-Ended Questions
  • How to Deal with the Difficult Customer
  • ID Guidelines
  • Mystery Shopper
  • Responsible Vendor Alcohol
  • Security Host Training
  • Telephone Etiquette